# Getting an Account

To use Aura.Connect you need an account. There are two ways you can get one

# via Support

If you've purchased Anisoprint Composer before March 1st 2022, you have to contact our support at support@anisoprint.com to get an account

# via E-mail

If you've purchased Anisoprint Composer after March 1st 2022, you will receive Aura.Connect credentials by e-mail. In case you still haven't received them, conctact our support at support@anisoprint.com

NOTE

Sometimes, the e-mail with Aura.Connect credentials can go the "Updates", "Promotions" or even "Spam" folder in you inbox, depending on your e-mail provider settings. So, please check these folders as well.

# Account types

Aura.Connect offers different capabilities to different users, depending on their account type. These types are described below. Different account types may be combined together in a single Aura.Connnect account

Below is a table of all user types and actions they can or can't perform

NOTE

The "Connect User" and "Company Admin" roles are now only available for the participants of the Aura.Connect Closed Beta Test.

Action Regular User Connect User Company Admin Billing Admin BIlling Owner
View dashboard No Yes No No No
View company's information Yes Yes Yes No No
Edit company's information No No Yes No No
View company's users Yes Yes Yes No No
Register new users No No Yes No No
Add & remove new admins No No Yes No No
View company's billing information No No No Yes Yes
Edit company's billing information No No No Yes Yes
Buy Aura.Connect products for company No No No Yes Yes
Add & remove company's billing admins No No No Yes Yes
Change company's billing owner No No No Yes Yes
Interact with purchased products No No No Yes Yes
View company's files No Yes No No No
Add new files No Yes No No No
Add new file categories No Yes No No No
Delete company's files No Yes No No No
Edit company's files No Yes No No No
View company's printers No Yes No No No
Add new printers No Yes No No No
Edit company's printers No Yes No No No
Delete company's printers No Yes No No No
View company's jobs No Yes No No No
Queue new jobs No Yes No No No
Delete jobs No Yes No No No
View company's job archives No Yes No No No
View their account's stats No Yes No No No
View their account's information Yes Yes Yes Yes Yes
Change their account's password Yes Yes Yes Yes Yes

# Regular User

A regular user of Aura.Connect is the base account type for all accounts. It posseses virtually no capabilities and is pre-combined with other account types.

# Connect User

Is the main Aura.Connect account type, which is required to interact with most of the functionality offered by Aura.Connect.

# Company Admin

This account manages the users of a company, but can't use the rest of Aura.Connect.

# Billng admin

Account type that can interact with the billig information, purhcased products etc.

# Billing owner

Same as Billing admin

# Requesting privileges

After you've been given an account in Aura.Connect, if it doesn't have the desired privileges, request them from your company's admin or our support at support@anisoprint.com